What's the proper way of burning candles?
Place candles on heat-resistant surfaces in a draft-free environment.  Ensure that flammable materials are removed from the vicinity of the flames.  Trim candle wicks to 1/4 inch before lighting, and keep the wax pool free of foreign objects (wick trimmings, etc.).  Candles should ideally be burned (every time) until the wax pool reaches the outside rim.  Pillar candles should be burned for the same number of hours as the diameter measures in inches.  For example, a candle measuring three inches across should burn no more than three hours.  After that time, the pool of wax melted around the wick will get too deep, weakening the candle's structure and causing its walls to buckle or disintegrate.  So once a candle has burned for its allotted time, blow out the flame; let the wax cool and solidify before relighting.  Remember that votives liquefy; always burn them in proper receptacles.  Don't forget to keep burning candles out of reach of children and pets.  Never leave a burning candle unattended.

How do I avoid dripping candles?
Place candles in draft-free areas to discourage dripping and uneven burns.  The flame should appear still with no flicker.  Also, the wax pool should be equidistant from the rim of the candle.  If the wax pool is off to one side, rotate the candle or move it to another location.  Remember that even drip-less candles will drip in a draft.

How can I fit my candles perfectly into candlesticks?
Trim a too-large end with a paring knife; soften wax for a few seconds over a low stove flame or a lit match, then trim.  A too-small candle can be made larger by pressing a dab of sticky wax (available as a separate item) to the bottom of the candle, then setting the candle in its holder.

Why does my candle smoke?
High quality candles like ours do not smoke, unless you don't allow enough oxygen to feed the flame.  A candle needs oxygen to burn cleanly.  Therefore, avoid burning candles in a small, closed room.

How do I extinguish a candle properly?
Instead of blowing directly at the flame, place your finger about an inch from the flame, so that you can't see it.  Blow directly at your finger.  The flow of air will move around your finger onto the flame and extinguish it.  By using this technique, you will be able to avoid blowing wax onto your furniture.  After extinguishing a candle, center its wick by inserting a spoon handle alongside the wick and press the wax gently.  Off-center wicks can cause candles to burn unevenly, creating odd shapes and spills.

How do I remove wax residue?
To remove wax residue from a candle holder, don't pry or scrape it and risk scratching or breaking the often delicate glass.  Instead, either run hot water over it, place it in the freezer for a few hours (the wax will shrink just enough to pop right out), or use a blow-dryer to heat the wax and quickly wipe it off with a rag.  To clean drips on tabletops, heat the hardened wax with a blow-dryer on the lowest setting for several seconds.  Scrape away the warm wax using the edge of a credit card; wipe away residue.  For tablecloths, stretch the soiled portion taut across a colander.  Secure fabric with a rubber band, and place colander in a deep sink.  Peel as much wax as possible from the surface.  Pour hot water over the wax-covered area, and the wax will liquefy and wash out.  For garments, wash in hot water, or iron them with a warm, dry iron.  Place a paper towel on top of the wax spots and press.  The paper towel will absorb the melted wax.

How do I remove candle stubs from menorahs?
Candle stubs can be difficult to remove from menorahs.  To prevent the candles from sticking, simply wipe the empty candelabrum with a cotton swap coated with non-stick spray before inserting the candles.

How do I store my candles?
Store candles in a cool, dark area.  Do not refrigerate candles, as this may cause them to crack.  A closet or drawer is an ideal storage place.  Tapers should be wrapped in tissue paper and packed flat in paper-lined drawers or boxes to protect the candles from surface scratches, warps or breakage.  Candles are sensitive to light and warmth, so sunny windowsills or overheated rooms can make even the sturdiest ones droop or change color.